If you are having trouble with your Vital Source password, go here to reset it: If you have any problems with Vital Source contact tech support at: 1-866-847-8848
If you are having trouble with your Apple ID, go to:
If you forgot your Apple ID password go to:
To contact Apple about your Apple ID, iTunes, App Store, or iPad Hardware/Software issue, call 800-275-2273, or find your nearest Apple Store:
In addition to the resources above, you can also go to: and open a Help Ticket.